1. Introduction

This Privacy Policy explains how the practice of Sri Swastha (we, our, us) collects, uses, discloses, and protects your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, address, phone number, email address, date of birth, and other identifiers.
• Health Information: Medical history, treatment records, prescriptions, and other health-related information.
• Financial Information: Insurance details, billing information, and payment records.
• Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.

3. How We Use Your Information

We use your information for the following purposes:

• Healthcare Services: To provide, coordinate, and manage your healthcare and related services.
• Billing and Payments: To process your insurance claims and payments for our services.
• Communication: To communicate with you regarding your treatment, appointments, and follow-up care.
• Compliance and Legal Obligations: To comply with legal requirements, court orders, and other governmental requests.
• Improvement of Services: To improve our services, conduct research, and for training purposes.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Healthcare Providers: Other doctors, hospitals, and healthcare entities involved in your care.
• Insurance Companies and TPAs: For the purpose of processing insurance claims and obtaining payment.
• Service Providers: Third parties that provide services to us, such as billing, IT support, and data storage, under strict confidentiality agreements.
• Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our practice, patients, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal data.
• Correction: The right to request correction of any inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data under certain circumstances.
• Restriction: The right to request restriction of processing your personal data.
• Objection: The right to object to the processing of your personal data.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Address: 3rd Floor, PSR Enclave, Above SBI Bank, DVR Diagnostics, Opp: Max Showroom, Narsingi Main Road, Hyderabad

Phone: +91 8106525621

Email: sriswasthagastroclinic@gmail.com